Privacy Policy & Data Handling

1. Overview & UAE Data Protection Compliance

Solstice Residences ("we," "our," or "us") operates in full compliance with UAE Federal Decree-Law No. 45 of 2021 regarding Personal Data Protection (PDPL). By registering your interest, submitting a viewing request, or communicating with our sales advisory team, you consent to the collection and processing of your personal data as outlined below.

2. Information We Collect

We collect information provided directly by you during inquiries, viewing registrations, or floor plan requests. This includes:

• Full Name and Contact Details (Email address, telephone/WhatsApp number)
• Investment preferences, preferred residence unit types, and target move-in timelines
• Communication history with our real estate advisors
• Technical data including IP address, browser type, and interaction metrics gathered via essential cookies

3. Purpose of Processing

Your personal information is processed strictly for legitimate real estate sales and advisory purposes:

• Coordinating private viewings and experience gallery appointments
• Providing updated availability, price lists, brochures, and payment schedules
• Fulfilling RERA regulatory verification requirements for real estate transactions in Dubai
• Responding directly to inquiries and follow-up requests

4. Data Retention & Security

We implement industry-standard encryption, access controls, and secure server architectures to safeguard your personal information against unauthorized access, disclosure, or alteration. Data is retained only for as long as necessary to fulfill your real estate advisory requests or statutory obligations under UAE law.

5. Third-Party Sharing & Disclosure

We do not sell, rent, or trade personal information to third-party marketing companies. Personal data may only be shared with authorized sales partners, official escrow accounts, or RERA authorities when strictly necessary to complete a property reservation or legal contract.

6. Your Rights & Contact Information

Under UAE PDPL, you reserve the right to request access to, correction of, or deletion of your personal data stored with us. For privacy requests or data-related inquiries, please contact our Data Compliance Officer: